SHIPPING & DELIVERY
Domestic Shipping
Domestic shipping within the US is free!
All shipments will be made within 4-7 business days of your order date. Once your order ships, you’ll receive an email confirmation with tracking information.
True West Vintage is not responsible for orders lost due to the fault of mail delivery services or unsecured buy addresses, but we are happy to help resolve issues with mail delivery services on behalf of our customers.
International Shipping
Please use our contact page to arrange international shipping. Buyers are responsible for any customs and import taxes that may apply. True West Vintage is not responsible for delays due to customs.
SHOP POLICIES
Returns & Exchanges
All sales are final. We do not allow refunds, returns, or exchanges. If there was a mistake on part of True West Vintage, please contact us within 2 days of the order date to discuss a resolution.
Cancellations
Cancellations are not accepted. Please contact True West Vintage if you have any questions or concerns regarding your order.
Product Quality
Please note that some vintage pieces show signs of wear and minor imperfections due to age. True West Vintage does its best to describe or show any flaws in the photos. Always review the detailed photographs, descriptions, and measurements we provide before purchasing. We are happy to answer any questions you may have!
Please do not rely on the actual tag size, many vintage items have shrunk in size, stretched, or may have been altered. We provide flat lay measurements, please double them when applicable.
We exhaustively clean every item of clothing we sell.